We at the Elizabeth Adam Spa recommend that you arrive 15 minutes before your first scheduled appointment. This allows you time to relax with a soothing cup of tea and familiarize yourself with our surroundings before your scheduled therapy. Please note all treatments end on time regardless of start time. For the enjoyment of our guests, please note that mobiles are not permited at the spa.
To avoid disappointment we recommend you book at least 2-4 weeks in advance of your preferred date and choice of treatment time. Credit Card details are required to secure bookings. Our knowledgeable Spa experience coordinators are delighted to guide you through the experience that suits your needs.
Cancellations made 24 hours before your appointment time will not incur a charge. However, any later and a fee of 100% of the service will be charged.
Cancellation is accepted over the phone only!
Cancellation via e-mail is not accepted. Do not leave a voice message.
** Elizabeth Adam's prices are subject to change without prior notice.
Please inform us of any health conditions at the time of booking your appointment. This includes pregnancy, high blood pressure, allergies, hearth condition, diabetes etc...
For your comfort and convenience, robes, towels, slippers and lockers are provided for your complimentary use during your visit. Complimentary shower is available in the mens and womens locker rooms.
The management accepts no responsibility for the loss of money or valuables of any kind brought onto Elizabeth Adam salon and Day Spa premises.
We will accept returned products within 30 days of the date of purchase, if accompanied by the original receipt, for refund of the purchase price. All returns are subject to 15% restocking fee.
After 30 days, a merchandise credit will be issued.
Elizabeth Adam Salon and Day Spa gift certificates and gift cards are non-refundable. Gift certificates should be used within 12 months of purchase or as noted on the expiration date. Certificates may not be used to purchase or be exchanged for other gift certificates or cash. Elizabeth Adam Salon and Day Spa are not responsible for lost or stolen gift certificates. In order to protect gift card identity, please have an ID available when redeeming. Spaweek and Spa Finder gift certificates may be redeemed at Elizabeth Adam Salon and Day Spa. Present gift certificate before service so we can redeem it during your services.
You can purchase services at the discounted price when we have a sale and use them within a year. 365 days after purchase, the promotional value expires. After a year you can use the face value of your purchase towards any salon or spa services. All pre-payed services are considered final sale and are non refanduble. Salon credit only.
Elizabeth Adam Salon and Day Spa reserves the right to refuse service to any client for improper conduct. Inappropriate conduct or language during a service will result in immediate termination of the service. We reserve the right to define inappropriate conduct.
If for any reason we fail to meet your expectation with any of our salon or day spa services, please let us know within 24 hours of your service.
Gift Certificates are available
please contact the spa directly at 312-944-4311
SPA HOURS- Open 6 days a week